| Customization: | Available |
|---|---|
| After-sales Service: | Online Video Support |
| Warranty: | 1 Year |
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1. HOW IS YOUR PRICE COMPARED WITH MANUFACTURERS OR FACTORIES?
As premier dealers of leading Chinese construction machinery manufacturers, we are privileged with exclusive dealership pricing. Our extensive comparisons and client feedback consistently reveal our prices to be more competitive than those directly from manufacturers or factories.
2. HOW IS YOUR DELIVERY TIME?
Under typical circumstances, we ensure immediate delivery of regular machines to our clients within 7 days, leveraging our extensive resources to locate and dispatch machines swiftly. In contrast, manufacturers/factories usually need over 30 days to produce the ordered equipment.
3. HOW SOON CAN YOU RESPOND TO CLIENT INQUIRIES?
Our dedicated and dynamic team operates around the clock, 24/7, to promptly address client inquiries. Most issues are resolved within 8 hours, whereas manufacturers/factories often take significantly longer to respond.
4. HOW LONG WILL YOUR PRICE BE VALID?
We pride ourselves on being a fair and reliable supplier, not seeking excessive profits. Generally, our prices remain stable year-round, with adjustments only under two conditions: (1) Significant fluctuations in the USD: RMB exchange rate, (2) Increased labor and raw material costs necessitating price changes by manufacturers/factories.
5. WHAT LOGISTICS METHODS DO YOU USE FOR SHIPMENT?
We offer a variety of transportation methods for shipping construction machinery.
(1) Approximately 80% of our shipments travel by sea to major continents including Africa, South America, the Middle East, Oceania, and Southeast Asia, utilizing container or RoRo/Bulk shipment methods.
(2) For neighboring countries inland from China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we utilize road or railway transportation.
(3) For urgently needed light spare parts, we employ international courier services such as DHL, ***, UPS, or FedEx for quick delivery.
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