| Customization: | Available |
|---|---|
| After-sales Service: | Online Video Support |
| Warranty: | 1 Year |
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1. HOW IS YOUR PRICE COMPARED WITH MANUFACTURERS OR FACTORIES?
As leading dealers of prominent Chinese construction machinery manufacturers, we consistently secure the best dealership prices. Through extensive comparisons and client feedback, our prices are proven to be more competitive than those from direct manufacturers or factories.
2. HOW IS YOUR DELIVERY TIME?
Under normal circumstances, we can promptly deliver regular machines within 7 days. This efficiency stems from our vast network of resources that enables us to check and secure machines in stock both locally and nationwide. In contrast, manufacturers typically require more than 30 days to produce the ordered machinery.
3. HOW SOON CAN YOU RESPOND CLIENT INQUIRIES?
Our dynamic and diligent team operates around the clock, ensuring we respond to client inquiries and questions within 24 hours. Most issues are resolved within 8 hours, whereas manufacturers can take significantly longer to provide responses.
4. HOW LONG WILL YOUR PRICE BE VALID?
We pride ourselves on being a fair and stable supplier, with our prices remaining consistent throughout the year. We only adjust prices in response to two factors: significant fluctuations in the USD: RMB exchange rate, or cost adjustments by manufacturers due to increased labor and raw material costs.
5. WHAT LOGISTICS WAYS YOU CAN WORK FOR SHIPMENT?
We have the capability to ship construction machinery via various transportation methods.
(1) For 80% of our shipments, machines are transported by sea to major continents including Africa, South America, the Middle East, Oceania, and Southeast Asia, using either container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, machines are sent by road or railway.
(3) For urgent light spare parts, we utilize international courier services like DHL, ***, UPS, or FedEx.
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